Customer experiences

From our blog

Master Sales Effectiveness and Transformation in 8 days

Learn more about our forthcoming programme on how to become a Master of Sales Effectiveness & Transformation and become a qualified Sales Psychologist. 

Retail is not Dead - it just needs Emotional Engagement

Too many articles these days are telling us that Retail stores are dead. Come on – really! It is not dead but it is in need of evolution. The truth is that retail has moved from a Buyer to a Seller model, and those working in retail are struggling to make the change.

4 Tips for identifying and developing High Peformers

Identifying and developing high performers is a key role for al leaders, helping them maintain their high performance state and getting things out of there way is key. Here are 4 tips on what to do with them....

Why Emotional intelligence makes a better Sales Leader

It’s not good enough to be smart. That may get you into a leadership role, but it is emotional intelligence (often abbreviated “EQ” or “EI”) that will allow you to succeed. As an executive, there are some things that you should know about emotional intelligence.